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Wheelman’s Reviews

Subject: Final Appeal Decision – Aetna

with 3 comments

Aetna

4-30-08

Wheelman

Subject: Final Appeal Decision

Sear Mr. Wheelman:

This letter is in response to the appeal request we received on April 30, 2008. This appeal is regarding the denied predetermination request for the TiLite ZRa wheelchair and accessories supplied by Monroe Wheelchair.

A medical director, board certified in internal medicine and geriatrics, who was not involved in the original decision, participated in the review of this appeal. We reviewed all available information including:
* your correspondence,
* clinical documentation submitted,
* and Aetna Clinical Policy Bulletin Number 271.

Our Decision
Based on our review of the above information, we are reversing our previous benefit decision and will now allow benefits for this TiLite wheelchair and accessories.

Upon review of the submitted clinical documentation and the related clinical policy bulletin on wheelchairs, the prior determination is overturned. Coverage will be allowed for the requested ultra light wheelchair, special wheels/tires, and other accessories. With the diagnosis of sacroiliac dysfunction and your unique clinical situation, this wheelchair appears to provide the most benefit to support activities of daily living with the least amount of discomfort and with improved mobility.

>>My original goal was to acquire myself independence inside my home. I did not expect to also find the system as broken as I did…

Written by wheelman

May 6, 2008 at 10:27 am

Posted in ABC News, Action, Advocate, Aetna, Aetna admits mistake yet does nothing, Aetna makes mistakes million suffer, Appeal rights denied by Aetna, Awesome, Biomehcanics, Blog, Blogroll, Board of Directors Aetna, Business, Business Reviews, CBS News, CNN, Customer Beware, Customer Service, DME, Disabled Person, Disabled person abuse, Durable Medical Equipment, Ethics of Aetna, Evidence based medicine, Excellent, FOX News, Forced Isolation, Google, Government, Hawt, Human interest story, IndependenceEXPO.com, Insurance company scams the disabled, Life, MDE, MSNBC, Medical, Medical Journals, Monroe Wheelchair, Myspace, NBC News, News, News Topic, Newspaper News, Nonprofit Employers, Poor Service, Press Conference, Products, Random, Reviews, Self Advocate, Service, Spinal Cord Medicine, Spinergy, Spinergy Wheels, Strong Hospital, Strong Hospital Employee, Strong Memorial Hospital, Taylor Lawncare & Landscaping, TiLite, UDLL.com, United Spinal Association, United Spinal Association Member, Unviersity of Rochester, Word Press, health, medscape, wheelchair

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  1. [...] unknown wrote an interesting post today onHere’s a quick excerpt Aetna 4-30-08 Wheelman Subject: Final Appeal Decision Sear Mr. Wheelman: This letter is in response to the appeal request we received on April 30, 2008. This appeal is regarding the denied predetermination request for the TiLite ZRa wheelchair and accessories supplied by Monroe Wheelchair. A medical director, board certified in internal medicine and geriatrics, who was not involved in the original decision, participated in the review of this appeal. We reviewed all available information [...]

  2. I am representing a family whose daughter’s spinal cord was severed at T5 due to an intoxicated driver. AETNA just denied their request for a TiLite Aero Z manual wheelchair and I need your assistance in understanding what information you submitted to have them reverse that decision so that I can help my 16 year old client. I fight insurance companies all the time, but to deny this simple request is unbelievable. Please either email me at idelariva@dk-atty.com, or call me at 210-224-2200. I would sincerely appreciate any assistance you can provide.
    Thank you.

    Isabel de la Riva
    Attorney at Law

    idelariva

    August 8, 2008 at 2:44 am


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